We name the person before they arrive
Every vendor gives us a government photo ID and a professional portrait before their first job. Your resident gets the name and the photo in advance. Nobody unidentified gets an address.
About
The company behind the person at your door.
What we actually do
No pretending to be a crew that covers the country.
Xpert Property Plus LLC is a property maintenance company. We do not pretend to be one crew that covers fifty states. We run a vetted vendor network, we match each job to the right trade in the right market, and we take responsibility for the result — the scope, the schedule, the invoice, and the complaint if there is one.
That distinction matters, because it is the thing most likely to go wrong with a national maintenance company. A dispatch model only works if somebody is accountable for the vendor who turns up. On our side that is not a call centre: it is one contact who knows your property, and a set of rules the vendor agreed to before they took the job.
If we do not have somebody vetted for your job in your market, we tell you that instead of sending whoever is available. Saying no occasionally is what makes the yeses worth anything.
Operating since 2019Coordinated from Culpeper, VATwelve trades
Excellence in every home, care in every detail — that’s how we work.
Six years, and what the model gives you.
- 6
- Years in service
- 3,560+
- Work orders completed
- 12
- Trades coordinated
- 2
- Business days to vet a vendor
Operating since 2019.
Across every trade and market.
From one work order and one contact.
Insurance and licences verified at source.
How we operate
Six rules we don’t bend.
Nothing verbal
Scope and price in writing before anyone drives out, and a written change order before anything is added. Your resident is never asked to approve or pay for work.
Licensed work goes to licensed trades
Major electrical, major plumbing, both HVAC categories and full roof replacement require a verified current licence. Every state, no exceptions, not as a favour, not once.
Photos, not adjectives
Before and after on every job, and condition documented before a repair destroys the evidence. "Cleaned thoroughly" is not a record; a photograph is.
One invoice, and it comes from us
Not four invoices from four companies. If something is wrong after completion there is one number to call and it is ours, not the vendor’s.
If we can’t cover it, we say so
Tell us the city and the trade and we will tell you the same day whether we have somebody vetted there. Sending whoever is available is how trust gets spent.
Who shows up
Who shows up, and how they got there.
Nobody reaches your door without a photo ID, an insurance certificate, a verified licence where the trade requires one, and a portrait we can send you first. Applications are reviewed within two business days, and we turn down more than we accept.
- Licence verified with the issuing authority, not from a photocopy
- General liability insurance current and on file
- Government photo ID and a portrait before the first dispatch
- Photographs before and after, on every job
Coverage
Nationwide, coordinated from Culpeper.
We dispatch through a vetted vendor network across the United States and run every job from one office. Tell us the city and the trade and you get a straight answer the same day.
Culpeper, VA 22701
Client feedback
In our clients’ words — and the references behind them.
Ask for references on any trade or any market and we will send names and numbers the same business day. That offer is the part you can actually check.
We had three separate companies on one turnover and I was the one chasing all of them. Xpert took the whole unit — paint, floors, the electrical we needed licensed — and gave me one completion date. It landed on that date.
The photo of the technician before he arrived did more for my tenant relations than anything else I have tried. She knew who was knocking. I have had residents refuse entry to contractors before and that stopped.
What I actually needed was the move-out photos dated properly. We had a deposit dispute go to arbitration and the documentation Xpert produced was the reason it went our way.
They told me the roof did not need replacing. Two other contractors had quoted a full tear-off. It was a chimney flashing and it cost a fraction of what I had budgeted.
One invoice is the whole reason we stayed. I was reconciling five vendors against one lease before, and the bookkeeping cost more than the difference in labour rates.
A vendor opened a wall and found something that changed the price. It came back to me in writing before anyone continued. That has not been my experience with contractors.
Our board wanted a record of what the grounds contractor actually did each visit. Xpert sends a per-visit checklist. It ended a recurring argument at every meeting.
They said no. We asked for a market they did not have a vetted vendor in and they told us straight rather than sending whoever was available. That is when I started trusting the yeses.
Next step
Tell us what the property needs
You will get a person, not a ticket number. Estimates are free and in writing.