Twenty small things, one visit, one invoice

So we batch them. Send us the list — the door that will not latch, the closet rail that pulled out, the running toilet, the missing smoke detector, the cabinet hinge, the blind that fell — and it becomes one visit with one invoice. On a portfolio this is usually the first work a new client gives us, and it is where they find out whether we actually do what we said.

The list we clear most often: interior and exterior door adjustment and hardware, lock changes and rekeying, drywall patching from small holes to full sheets, shelving and closet systems, blinds and window treatments, cabinet and drawer hardware, towel bars and bathroom fittings, weatherstripping and thresholds, minor caulking, appliance installation, mounting, and smoke and CO detector replacement.

Lock changes deserve a specific mention because they sit between maintenance and security. Between tenancies a lock change is not optional, and rekeying a property to a single key set is worth doing once properly rather than accumulating one key per door over five years.

The honest limit: a handyman visit is for work that does not require a licensed trade. If your list contains an item that turns out to be major electrical, major plumbing, an HVAC repair or a roof replacement, we pull it out and route it to a licensed vendor rather than letting a general vendor attempt it. You will hear about that before anyone starts, not on the invoice.

Every visit comes back with photos of what was done, item by item against your list, so you can see what got cleared and what needs a different trade. For managers signing off work they have not seen, that list is the point.